What does social media etiquette include?

Study for the Hootsuite Social Marketing Certification Exam. Utilize flashcards and multiple-choice questions with detailed explanations and get ready to excel!

Social media etiquette encompasses the principles of respectful and professional behavior when interacting with others online. This includes acknowledging the importance of tone, language, and the appropriateness of content shared on social platforms. Maintaining professionalism ensures that communication remains constructive and positive, fostering a welcoming environment for dialogue and engagement.

Additionally, being respectful involves recognizing diverse viewpoints, engaging thoughtfully with audiences, and adhering to community guidelines and standards. This approach not only enhances your brand’s reputation but also builds trust and long-lasting relationships with your audience. Engaging respectfully can lead to more meaningful interactions and a better overall social media experience for both the brand and its followers.

In contrast, options such as engaging only with followers who comment, posting excessively for visibility, and focusing mainly on promotional content can detract from the goal of establishing genuine connections and may lead to negative perceptions of the brand.

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